Retain Talent. Reduce Absenteeism. Improve Performance.
The Tompkins County Employer Resource Network (TC ERN), a partnership between the Tompkins Chamber and ERN USA, is a powerful, low-cost solution that provides confidential, one-on-one employee support right at the worksite. By joining the TC ERN, you invest directly in your employees’ stability, making your business an employer of choice.
The Value of Membership to Your Business:
- Boost Retention: Employees with stable home lives are more likely to stay, reducing costly turnover.
- Reduce Absenteeism: The Success Coach helps resolve urgent issues (like transportation or childcare breakdowns) that cause unexpected, missed shifts.
- Improve Productivity: Employees who feel supported and less stressed are more focused and productive on the job.
- Low-Cost Benefit: Offer a highly valued employee benefit without the burden of hiring internal staff or managing complex HR issues.
The Core Benefit: Confidential, Comprehensive Coaching
Your Success Coach helps employees at all levels (from management to entry level) achieve stability and growth by working on these goals:
Immediate Challenges
- Addressing urgent issues that threaten immediate stability (e.g., unexpected bills, minor crises).
- Note: We are actively working on a plan to introduce hardship loans in the future.
Foundational Goals
- Building long-term stability (e.g., budgeting, finding reliable, quality childcare or housing).
Long-Term Goals
- Major life planning and professional development (e.g., career growth, buying a house, continuing education)
Included Areas of Support
- Financial Pressures and Budgeting
- Navigating State & Federal Agencies
- Personal Success and Job Performance Improvement Plans
- Mediation
- Accessing free or low-cost community resources
Program Guarantees for Employers
- Complete Confidentiality: What the employee discusses with the coach is never shared with the employer. This trust is key to the program’s success.
- Exclusivity: This benefit is available only to your currently employed staff while you are a member of the TC ERN.
Specialized Training & Development:
We offer flexible, tailored professional development and skill training for your teams, either in group settings or individually. The Coach draws on ERN Network resources and local options and can even create targeted workshops based on your business’s specific needs.
Meet Your Success Coach
Your Success Coach, Carrie Bolton, is here to be your personal advocate. She provides one-on-one, step-by-step support from identifying your challenges to finding and utilizing community resources to achieve your goals.
About the Coach: Carrie joined the Tompkins Chamber and Visit Ithaca in March 2024 and brings an extensive background in providing personal and professional support to this role.
Benefit from the Chamber: The TC ERN is a local network formed by the Tompkins Chamber of Commerce and ERN USA.
Ready to Join the Network?
Membership in the TC ERN is structured on a tiered pricing model based on the number of employees in your organization, making this an accessible investment for businesses of all sizes.
For more information, please contact Carrie Bolton, TC ERN Success Coach/ Asesora de Éxito del Condado de Tompkins ERNsuccess@tompkinschamber.org